The marketing department has the important job of getting out there and letting everyone know what an awesome place Australia Zoo is! We consider ourselves pretty darn lucky as marketers, because we know our product is the best and we are all proud to be representing Australia Zoo in the tourism market.
Our marketing office is always an exciting place to be-with media calls, advertising deadlines, press releases, trade shows, trips interstate and overseas, familiarisation tours, meetings, web site design and oh so much more! Of course one of the most gratifying parts of our job is being recognized with prestigious awards such as the most recent-2004 Australian Export Award for Accor Tourism Export and of course the big one-the Australian Tourism Award for Major Tourist Attraction 2003/2004!
The marketing team is a young, eager and dynamic bunch who are ecstatic to be working at the best place in the world!
PR & Communications Manager
Emma heads up the PR and Communications team which includes all things media, advertising, promotions and events.
She has a passion for marketing and communications, and loves finding new and creative ways to tell the world about the incredible conservation work we do here at the Zoo.
She reckons she has the best job in the world - and says she was born to work at Australia Zoo (her family and mates agree whole-heartedly!)
Emma loves walking around the Zoo and chatting to the Zoo Crew who do an inspiring job protecting wildlife and their habitat every day.
She says the biggest surprise so far has been how much she loves snakes!
If not typing madly on her laptop, or brainstorming new ideas with her team, she can be found wandering the Zoo with an eye out for a story...
Business Development Manager
Wayne is a very proud husband to Andrea and father of two young boys. He lives and breathes for his family and his work (in that order). Wayne is very well known within the tourism industry for his passion and energetic approach. He has been lucky enough to have a very colourful 15 year career with key Australian and International tourism products.
Wayne's marketing career includes nine years with the Warner Bros. / Village Roadshow Theme Parks group on the Gold Coast followed by two years with Walt Disney Parks and Resorts (based in Sydney selling the USA based theme parks and resorts) and most recently four years with QR (Queensland Rail) who operate the largest range of great Australian train journeys.
Wayne's strength is his strong and successful working relationship with all of the key wholesale and retail companies within the Australian and International Travel & Tourism Industry.
Saira joined the crew in 2007 as a school-based trainee with Australia Zoo Wildlife Warriors, and transferred to our marketing department in July 2011 to apply her talents in our extremely busy communications team.
After graduating from high school in 2009, Saira began a double degree at the University of the Sunshine Coast and has the amazing opportunity to put her new-found public relations skills into practise a few days a week here at the zoo, assisting with all things media including preparing media releases, lending a hand with filming projects, and writing our regular Patient of the Week stories and feature articles for Crikey! Magazine.
Saira's favourite animals at the zoo are the red pandas, rhinos and kangaroos, and she loves to visit the koalas at the Australia Zoo Wildlife Hospital. It's her dream to check out the wildlife on every continent on the planet (including Antarctica), and can't wait to visit Africa in 2013.
Lyn joined Australia Zoo in October 2008. She came to the Zoo from Australian Media and entertainment giant, Village Road Show where she looked after the merchandise and promotional aspects for many years within their Entertainment Division.
Lyn is very proud of her decision to swap the CBD concrete jungles for the trees & wild life of the Sunshine Coast.
The majority of Lyn's time will be enjoyed on the road promoting Australia Zoo's exciting events which all help fund great wildlife conservation efforts not just in Australia but all around the world.
You simply can't miss her driving around in the Crikey Corolla. If you see her around make sure you give her a wave.
Lyn has always had a passion for nature and wildlife and enjoys her daily contact with any of the 1000+ animals at Australia Zoo. Her favourite animals are Elephants, Tigers, Crocs, Koalas, Macaws...and the list goes on!
Advertising & Promotions Executive
With 9 years experience in the marketing industry and 5 spent in the tourism marketing, Amy is a welcome addition to our zoo crew.
Amy's favourite animal at the zoo are the tallest animals - Forrest, Penny, Rosie & Sally andAmy describes the Giraffe's as an amazing animal - so tall and grand; the gentle giants of the animal world.
A friend of Amy's said "a job at Australia Zoo is one in a thousand" and she says he couldn't have been more right.
Australia Zoo truly is an amazing place to work - and is Amy's marketing dream come true. Seriously - who wouldn't want to work at this fantastic world renowned attraction!
Sales Support Executive
Michelle joined the Zoo Crew in November 2008, taking on a newly created sales support role, which will see her getting out and about and spreading the word about all the awesome things to do at Australia Zoo.
Growing up on the Sunshine Coast and having travelled the world and worked in the tourism industry for over 8 years, Michelle is excited to be home and sharing her knowledge in one of the world's leading tourism destinations.
As Michelle enjoys travelling and learning new things, she will be kept very busy learning all there is to know about Australia Zoo, its animals and the rest of the Zoo Crew. When not at the zoo Michelle loves to visit friends and family or just relax by the beach.
Hi there Crocodile Hunter fans! If you have written a letter to the Irwin's in the past then I'm the person who passes your message onto them. My name is Jan and I am Australia Zoo's International Correspondent.
I started at Australia Zoo in 1993 as an Animal Keeper, but I left several years later to give birth to my two children, Liam and Holly. When I returned to Australia Zoo, I took on the interesting role of responding to the vast amount of fan mail that the Irwin Family gets. On average, they can receive up to 600 letters per month - around 150 letters per week.
I really enjoy responding to your letters on behalf of the Irwin's because it gives us the opportunity to thank you personally for the loyal support you have shown the entire Australia Zoo team over the years. It is only with your feedback that we can learn how to improve and grow.
With thousands of visitors from all over the world passing through the gates daily, all team members understand the importance of making a lasting impression to our patrons. A job at Australia Zoo is more than a vocation, it's a lifestyle - just ask any of our team members. Australia Zoo employees love animals and conservation, have an exceptional self-drive attitude towards work and of course, wear the world famous khaki uniforms with pride! You just have to walk around the Zoo to feel the electricity in the air. The atmosphere creates an exciting experience for all visitors and a dream workplace environment for all employees.
- Audio Visual
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Check out our Hall of Fame and Zoo Crew Legends