The marketing department has the important job of getting out there and letting everyone know what an awesome place Australia Zoo is! We consider ourselves pretty darn lucky as marketers, because we know our product is the best and we are all proud to be representing Australia Zoo in the tourism market.
Our marketing office is always an exciting place to be-with media calls, advertising deadlines, press releases, trade shows, trips interstate and overseas, familiarisation tours, meetings, web site design and oh so much more! Of course one of the most gratifying parts of our job is being recognized with prestigious awards such as the most recent-2004 Australian Export Award for Accor Tourism Export and of course the big one-the Australian Tourism Award for Major Tourist Attraction 2003/2004!
The marketing team is a young, eager and dynamic bunch who are ecstatic to be working at the best place in the world!
Director of Marketing
Darren joined the Zoo Crew in March 2015. Having a background in digital advertising, product development, and specialised in complex digital stategies for Tourism, Darren is keen to work with the positive and passionate Zoo Crew, to bring all our guests the best possible experience.
Outside of the Zoo Darren enjoys spending time with his family.
Director of Sales
Erina joined the Marketing team in July 2014. Erina has come from a varied background including Sales and Marketing Management, Dental Technology and Digital Advertising.
Erina is committed to making a contribution to vital conservation efforts and continue to make Australia Zoo the number 1 zoological destination in the world.
Publicity & PR Manager
Shaheeda joined the Australia Zoo Crew in January 2014. With a background in film publicity that saw her working for distributors such as Universal Pictures and Roadshow Films, Shaheeda met the Irwin family on Bindi's film tour for 'Return to Nim's Island' in 2013. When a PR role came up at Australia Zoo soon after, she jumped at the chance to work with them full time!
Shaheeda has been an avid animal lover and conservationist since childhood, growing up in rural NSW surrounded by kangaroos, wallabies, echidnas, lizards and birds. A big world traveler, some of Shaheeda's most cherished experiences include meeting a jaguar on a night safari in the Pantanal in Brazil, seeing flocks of flamingoes on the Bolivian salt flats, and more recently - 'jumping' a croc on the Steve Irwin Wildlife Reserve in Cape York as part of Australia Zoo's annual crocodile research trip!
Shaheeda is proud to be using her PR skills to help educate people all over the world the importance of protecting our incredible wildlife and wild places. She adores every animal here at Australia Zoo but has a particular soft spot for Australia's iconic (and super cuddly!) koala.
Alex joined the Australia Zoo Crew in January 2014 with a background in public relations and marketing agency work. Having grown up in the Queensland bush, Alex has a lifetime of understanding how truly beautiful and unique Australian wildlife is and the importance of conserving not only our creatures and their habitat here in Australia, but fighting to protect endangered species and threatened habitats globally. Alex loves everything about the zoo – especially the animals like Bonnie and Maria the Otters - and is happy to tell the world through her role in the PR team.
Kate joined the Australia Zoo crew in August 2012 with over six years experience in the marketing industry. Born and raised in Jackson, Mississippi, Kate moved to New York after graduating from the University of Mississippi (Ole Miss) to work in marketing and events for Condé Nast Publications’ Glamour Magazine and Modern Bride Magazine and Martha Stewart Living Omnimedia. Kate moved to Australia in July 2010 with her husband Sam, who grew up on the Sunshine Coast.
When asked what she loves about working at Australia Zoo, Kate said “It’s Australia Zoo! What’s not to love?” Kate’s favourite animals here at Australia Zoo are the wombats. Since she is American, she finds them absolutely fascinating!
Lyn joined Australia Zoo in October 2008. She came to the Zoo from Australian Media and entertainment giant, Village Road Show where she looked after the merchandise and promotional aspects for many years within their Entertainment Division.
Lyn is very proud of her decision to swap the CBD concrete jungles for the trees & wild life of the Sunshine Coast.
The majority of Lyn's time will be enjoyed on the road promoting Australia Zoo's exciting events which all help fund great wildlife conservation efforts not just in Australia but all around the world.
If you see her around make sure you give her a wave.
Lyn has always had a passion for nature and wildlife and enjoys her daily contact with any of the 1000+ animals at Australia Zoo. Her favourite animals are Elephants, Tigers, Crocs, Koalas, Macaws...and the list goes on!
Sales & Community Coordinator
Jessica joined the Zoo Crew in December 2015. Having a passion for wildlife especially Reptiles, Jessica is keen to spread our conservation message. "I want to make sure Steve's legacy is followed for the generations to come."
Outside of the Zoo Jess has represented QLD in Rugby League, and is Captain of her Brisbane team. FYI "Go the Cowboys".
Mandalay joined the marketing crew in July 2015. Madalay has a wealth of knowledge from a background in Marketing and Social Media, previously working with an organic beauty company.
"I joined the Zoo Crew because I value animal conservation. Growing up in Indonesia means I saw first hand the effects humans and change can have on the environment."
Outside of the Zoo, Mandalay enjoys playing the guitar and going to the beach.
Nadine joined the Zoo Crew in July 2014. She has 15yrs experience in Event Management, and has also been a travel consultant with Flight centre.
Nadine is very passionate about all wildlife and is keen to promote Australia Zoo to the rest of the world. Two of Nadine's most amazing experiences was in Thailand, bottle feeding a rescued Leopard cub, and in India bathing an Elephant.
Outside of the Zoo Nadine likes to snowboard and Travel.
Public Relations Executive
Elisha joined the Marketing department in June 2015. Elisha loves working at the Zoo. "The fact that I get to see beautiful animals everyday makes this job like no other." With a background in communications in Banking and advertising, Elisha will let everyone know through social media what this great place is all about. "Conservation through exciting education."
Sheri started in the Marketing Department in July 2014. She has 7 years of sales experience and also two years as a snorkel guide. Sheri has a soft spot for Reptiles and has 2 of her own Pythons at home and loves them to bits.
Outside of the Zoo Sheri enjoys bushwalking, geocaching, all water activites.
Hi there Crocodile Hunter fans! If you have written a letter to the Irwin's in the past then I'm the person who passes your message onto them. My name is Jan and I am Australia Zoo's International Correspondent.
I started at Australia Zoo in 1993 as an Animal Keeper, but I left several years later to give birth to my two children, Liam and Holly. When I returned to Australia Zoo, I took on the interesting role of responding to the vast amount of fan mail that the Irwin Family gets. On average, they can receive up to 600 letters per month - around 150 letters per week.
I really enjoy responding to your letters on behalf of the Irwin's because it gives us the opportunity to thank you personally for the loyal support you have shown the entire Australia Zoo team over the years. It is only with your feedback that we can learn how to improve and grow.
With thousands of visitors from all over the world passing through the gates daily, all team members understand the importance of making a lasting impression to our patrons. A job at Australia Zoo is more than a vocation, it's a lifestyle - just ask any of our team members. Australia Zoo employees love animals and conservation, have an exceptional self-drive attitude towards work and of course, wear the world famous khaki uniforms with pride! You just have to walk around the Zoo to feel the electricity in the air. The atmosphere creates an exciting experience for all visitors and a dream workplace environment for all employees.
- Audio Visual
- Australia Zoo Wildlife Hospital
- Australia Zoo Wildlife Warriors
- Australiana Shop
- Big Cats
- Building Services
- Croc Lair
- Crocoseum Boutique
- Elephantasia Shop
- First Aid
- Graphic Design
- Grounds and Landscaping
- Group Bookings
- Human Resources
- Kids Zoo
- Native Mammals
- Rescue Team
- Retail Warehouse
- Roving Entertainment
- School Based Trainees
- Steve's Safari Shuttle
- Tour Desk
- Website Team
- Zoo Vets & Vet Nurse
Check out our Hall of Fame and Zoo Crew Legends