Meerkat standing on a broken branch.

Assistant Restaurant Manager - Full Time

Crocodile Hunter Lodge

Assistant Restaurant Manager - Full Time

Crocodile Hunter Lodge

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An exciting opportunity has arisen for someone to join the Crocodile Hunter Lodge team as the ‘Assistant Restaurant Manager’.

Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.

The Crocodile Hunter Lodge has been designed to reconnect guests with nature, and is home to beautiful native wildlife, with black cockatoos and kangaroos visiting most days. The Warrior restaurant will overlook a state-of-the-art home for our resident emus, kangaroos and koalas.

We are looking for a reliable, innovative Assistant Restaurant Manager to oversee operations within the Warrior Restaurant. The Assistant Restaurant Managers’ duties will include; scheduling shifts, balancing registers, leading and training a team of committed staff and overseeing cost centres. The successful candidate will see a majority of their time spent on the floor, handling queries and assisting with food/wine matching services.

The successful candidate will be instrumental in building top line sales and optimising costs to deliver exceptional financial results. Reporting to the Restaurant Manager and the Chief Food and Beverage Officer, you will regularly meet to discuss areas of opportunity and deliver information of key performance indicators during each week.

 

Duties Include:

  • Overseeing operational requirements for opening and closing the restaurant
  • Managing staff and coordinating teams whilst remaining mindful of Customer Service and Budget KPIs
  • Appointing, inducting and mentoring new staff members
  • Managing bookings and assigning new tasks to staff
  • Resolving customers’ questions and grievances in a professional manner
  • Conducting payroll related activities in a timely manner
  • Ensuring industry specific guidelines are adhered to and any recommendations are made with adequate notice to the appropriate stakeholders
  • Recording all income and expenses and ensuring that cash registers are balanced
  • Profit Management alongside the Restaurant Manager
  • Stock Management alongside the Restaurant Manager/Executive Chef

Essential Criteria:

  • Experience in a similar role within a find dining establishment
  • Experience within a management position
  • Relevant Qualifications (i.e. Diploma or Bachelor of Business Management or Team Management
  • Ability to work in high pressure situations
  • Full availability, including weekends, evenings, public holidays and school holidays
  • Proof of Coronavirus Vaccination, unless otherwise exempt

Preferred Criteria:

  • Advanced First Aid Qualification
  • Diploma of Hospitality
  • Other relevant certificates for the hospitality industry

 

Apply for this job below. Projected start date for this position: June 2022.


Here is a checklist of information you will need to have ready before you start to complete the employment application form:

  • Education history
  • Employment history
  • References
  • Any qualifications you may have eg First Aid
  • Any achievements you may like to tell us about
  • your availability (what hours can you work)
  • A resume in .pdf or .doc format
  • Any other info that may support your application

Ready to Apply?