Many companies believe that happy staff equate to happy customers and this in turn, leads to repeat business and better profits. Our staff at Australia Zoo, are passionate and have a 'can-do attitude'. They portray our company's global goal of 'exciting conservation through education'. The Human Resources Department will serve to develop staff and management with the environment and tools to achieve this. We will be striving for fairness and consistency, whilst giving individuals opportunities to be challenged and to reach their maximum potential.
Working with the Human Resources team is always challenging but no matter what we are faced with, our teams' enthusiasm is contagious! The key to success in such a serious role is keeping it real and making it fun - which is a characteristic of this team that comes easy!
Senior HR Advisor
Joining us is January 2013, Michelle came from a background of administration, accounts and human resources.
Within our HR department, Michelle takes care of all employee relations, performance management and the oversees the daily operations of the HR department.
Michelle’s favourite aspects of working at Australia Zoo she says is... “There aren’t too many office jobs that allow you to see exotic animals on a daily basis, wear joggers and work side by side with people that all have the same passion for animals and conservation. It doesn’t get any better than this!”
Melissa joined the HR girls in January 2012. Mel is passionate about animals so when the WH&S vacancy job came up, and with her previous experince in the field, she knew she had to work here.
The message of conservation and animal protection that is portrayed by Australia Zoo is second to none and one of the many reasons Mel is proud to be a part of the 'zoo crew'.
Melissa has great variety in her job role and loves being part of the education of people in the Zoo's message. She says "the feeling that you are doing your little bit to help - it's all about satisfaction in coming to work and doing your job every day".
Of all the incredible animals here at Australia Zoo, big and small, her favourite has always been the otters. They are a very under rated animal and they are cute, cheeky, intelligent, playful and seem to do certain behaviours just for the sheer enjoyment of it. A pleasure to sit and watch for a while.
Melissa loves open spaces so when she is not at work Mel can be found in the great outdoors.
HR/ Weekend Duty Manager
Sandy has been a part of the Zoo crew since 2001. Prior to working at Australia Zoo, Sandy worked in both government and private sectors with experience and skills from retail/tourism/hospitality, Qld Education deaprtment/teaching, and for the previous 10yrs or so in employment and training field. When Sandy was a part of the gevernment network, she assisted the Zoo with their recruitment and immediately knew that she wanted to join the "Zoo family". Her favourite creatures are "Humans". However, it is worth noting that she thinks that the Wombats at the Zoo are far cuter and have got the best of everything!!! Sandy loves all sports and in her leisure/spare time you will find her at Yoga, running 5-10km fun runs, going to the gym and even sometimes boxing classes.
Lisa joined the Australia Zoo crew in Dec 2007 in the Croc Lair shop as a Casual Retail Assistant. She progressed to Full time employment as 2IC and then to Supervisor. In 2013 she moved to be Supervisor in the Australiana Shop and in the same year moved into the HR team as the HR Admin Assistant. In 2017, Lisa became the Recruitment Cooridnator for the Zoo. Lisa loves working at the Zoo and enjoys meeting people from all over the world.
Erika is the newest member of our HR team, joining in May 2017. She has years of experience within administration and training, and is excited to expand her knowledge in a new role. Erika loves working at the Zoo because it has such a great team, surrounded by amazing wildlife.
Her favourite animals are the Koalas because they are so cute and remind her of her cuddley kids.
With thousands of visitors from all over the world passing through the gates daily, all team members understand the importance of making a lasting impression to our patrons. A job at Australia Zoo is more than a vocation, it's a lifestyle - just ask any of our team members. Australia Zoo employees love animals and conservation, have an exceptional self-drive attitude towards work and of course, wear the world famous khaki uniforms with pride! You just have to walk around the Zoo to feel the electricity in the air. The atmosphere creates an exciting experience for all visitors and a dream workplace environment for all employees.
- Audio Visual
- Australia Zoo Wildlife Hospital
- Australia Zoo Wildlife Warriors
- Australiana Shop
- Big Cats
- Building Services
- Croc Lair
- Crocoseum Boutique
- Elephantasia Shop
- First Aid
- Food & Beverage
- Graphic Design
- Grounds and Landscaping
- Group Bookings
- Human Resources
- Kids Zoo
- Native Mammals
- Rescue Team
- Retail Management
- Retail Warehouse
- Roving Entertainment
- School Based Trainees
- Steve's Safari Shuttle
- Tour Desk
- Website Team
- Zoo Vets & Vet Nurse
Check out our Hall of Fame and Zoo Crew Legends