Volunteering

Volunteering

Become a Volunteer

Every year over 300 people take time out of their busy lives to volunteer at Australia Zoo. They come from all walks of life; from high school to retirement. Some are local Sunshine Coast residents, while others have travelled distances – from interstate and even internationally. All are motivated individuals who share the common goal and desire to help Australia Zoo stay strong to the commitment of conserving and protecting all things wild.

Our volunteers play a pivotal role within the zoo environment, providing valuable support to our keepers and guests. Their dedication ensures Australia Zoo delivers the greatest level of care to the 1200+ animals that call Australia Zoo home and assists in delivering the high standards of customer service Australia Zoo is renowned for.

Not only is volunteering a fun and exciting way to spend your free time, you’ll also learn new skills and gain a thorough understanding into what it’s really like to be a zoo keeper, working alongside our experienced zoo keepers as they care for an array of amazing animals.

Volunteering at Australia Zoo

If you are enthusiastic, passionate, reliable, friendly, out-going, interested in conservation, and you enjoy working outdoors, you may be just what we are looking for!

At Australia Zoo we have volunteer positions which encompass both our Animal Keeping Departments and our Customer Relations sections.

Our Keeping Volunteers assist with a variety of different husbandry and customer service tasks, including, but not limited to:

  • Enclosure cleaning and maintenance e.g. raking, scrubbing, sweeping, mulching, weeding, cob webbing, cleaning ponds, gardening, etc.
  • Assisting with food preparation for a variety of species
  • Preparing and assisting with animal enrichments for a variety of species
  • Animal observations and monitoring
  • Interacting with Zoo guests, including assisting visitors during our daily Wildlife Warriors Crocoseum Show
  • Assisting keepers and gaining an understanding of a zoo keeper’s role

Our Customer Relations Volunteers look after the two-legged population at the Zoo. As a CRV, you may find yourself:

  • Welcoming our visitors at the front entrance and assisting them with planning their day
  • Getting our guests into the Australia Zoo spirit and answering any questions they may have
  • Helping visitors locate our shows and facilities
  • Assisting with guided tours
  • Being on hand in some of our walk through enclosures to help guests when needed
  • Providing assistance at our regular promotional events and children’s activities

Australia Zoo's High School Programs

We aim to provide engaging and enjoyable opportunities for school students seeking experience within a structured Tourism and Zoological based environment.

Our Introduction to Zoo Keeping program is suitable for students aged between 14-17 years of age. The program introduces participants to animal care requirements and considerations in a zoological facility, within a supported and structured environment.

Introduction to Zoo Keeping participants will assist with a range of activities associated with the care of animals at Australia Zoo. Activities may include, but not be limited to, assisting with habitat cleans (raking, sweeping, weeding, scrubbing), animal observations and the preparation of diets and enrichment items. This program also incorporates educational workshops and presentations on relevant industry topics, as well as daily debrief/review sessions.

The different departments that high school participants may assist with include Mammals, Birds and Koalas.

It is important to note that, due to a range of operational, legislative and animal welfare considerations, participants should not have any expectation of direct animal interaction.

Due to the popularity of our high school programs, applications will only be accepted on a term-by-term basis – please refer to placement dates below. Applicants will be required to participate in an interview and selection process.  Placement on all programs is at the discretion of Australia Zoo.

Please note that no placements within the program can be guaranteed until after the interview process has been completed and no associated travel, accommodation or school commitments should be made until a confirmation of placement is made by Australia Zoo.

The placement dates available for 2021 are:

Monday 29th March – Thursday 1st April

  •  Applications open 15th – 28th February

Monday 21st – Thursday 24th June

  • Applications open 19th April – 2nd May

Monday 13th – Thursday 16th September

  • Applications open 12th – 25th July

Monday 22nd – Thursday 25th November

  • Applications open 5th – 18th October

Programs run from 9am-3pm each day

Ready to apply?

The high school program application form can be downloaded here.

All applicants are required to submit this digitally to the email address provided, along with a current picture and resume – including references. Once your application has been reviewed we will let you know if you have progressed to the next stage, which will include a face to face interview.

Please ensure you include all requested support information and documentation with your volunteer application. This includes a current resume/CV and photo image. Applications cannot be processed unless all information is provided.

Further information

The following information packs are available to download :

  • Participant, parent and guardian information – download here
  • Additional information for school coordinators – download here

We look forward to receiving your application. Please contact us if you have any further questions.

Robert Irwin at Australia Zoo Wildlife Hospital

Australia Zoo Wildlife Hospital

The Australia Zoo Wildlife Hospital is the largest and busiest of its kind in the world and has treated over 82,000 animals since it first opened its doors in 2004.

Volunteers are an important part of our AZWH team and work alongside our experienced keepers to assist them with their daily cleaning, maintenance and food preparation duties. Everything our volunteers do helps our hospital operate to the highest standard possible and ensures every animal admitted to the hospital receives the care they deserve.

Similar to our zoo’s volunteer program, volunteer tasks at the AZWH may include, enclosure cleans (sweeping, raking, cleaning up after animals), environmental enrichment, assisting with food preparation, hospital and enclosure maintenance, gardening and weeding, wildlife laundry, customer service and group tasks.

So if you’re 18 years of age or older, passionate, confident and hardworking, volunteering with us at the Australia Zoo wildlife Hospital may be for you!

For more information or if you would like to contribute to the Australia Zoo Wildlife Hospital, visit www.wildlifewarriors.org.au

FAQ

  • Who can apply to be a volunteer?
  • How do I become a volunteer?
  • When can I volunteer?
  • How long can I volunteer for?
  • Where will I be volunteering?
  • What will I do as a volunteer?
  • Will joining the Volunteer Program lead to employment?
  • Does it cost anything to join the Volunteer Program?
  • Does Australia Zoo provide accommodation for volunteers?
  • Have any further questions?