Become a Volunteer

Every year over 300 people take time out of their busy lives to volunteer at Australia Zoo. They come from all walks of life; from high school to retirement. Some are local Sunshine Coast residents, while others have travelled distances – from interstate and even internationally. All are motivated individuals who share the common goal and desire to help Australia Zoo stay strong to the commitment of conserving and protecting all things wild.

Our volunteers play a pivotal role within the zoo environment, providing valuable support to our keepers and guests. Their dedication ensures Australia Zoo delivers the greatest level of care to the 1200+ animals that call Australia Zoo home and assists in delivering the high standards of customer service Australia Zoo is renowned for.

Not only is volunteering a fun and exciting way to spend your free time, you’ll also learn new skills and gain a thorough understanding into what it’s really like to be a zoo keeper, working alongside our experienced zoo keepers as they care for an array of amazing animals.

Volunteering at Australia Zoo

If you are enthusiastic, passionate, reliable, friendly, out-going, interested in conservation, and you enjoy working outdoors, you may be just what we are looking for!

At Australia Zoo we have volunteer positions which encompass both our Animal Keeping Departments and our Customer Relations sections.

Our Keeping Volunteers assist with a variety of different husbandry and customer service tasks, including, but not limited to:

  • Enclosure cleaning and maintenance e.g. raking, scrubbing, sweeping, mulching, weeding, cob webbing, cleaning ponds, gardening, etc.
  • Assisting with food preparation for a variety of species
  • Preparing and assisting with animal enrichments for a variety of species
  • Animal observations and monitoring
  • Interacting with Zoo guests, including assisting visitors during our daily Wildlife Warriors Crocoseum Show
  • Assisting keepers and gaining an understanding of a zoo keeper’s role

Our Customer Relations Volunteers look after the two-legged population at the Zoo. As a CRV, you may find yourself:

  • Welcoming our visitors at the front entrance and assisting them with planning their day
  • Getting our guests into the Australia Zoo spirit and answering any questions they may have
  • Helping visitors locate our shows and facilities
  • Assisting with guided tours
  • Being on hand in some of our walk through enclosures to help guests when needed
  • Providing assistance at our regular promotional events and children’s activities
Volunteers at Australia Zoo

Australia Zoo’s Structured and Standard High School Work Experience Program

With the minimum age of volunteering being lowered to 14 years old, Australia Zoo’s new Structured Work Experience Program will cater to 14-16 year olds. This new program aims to introduce younger participants to the animal care/tourism industry within a supported and structured environment. It will incorporate educational components, as well as keeping related group tasks and individual keeper department attachments to assist in consolidating and applying relevant skills and knowledge in a practical environment. If young applicants display the necessary maturity and confidence required, we may also have availability within our Standard Work Experience Program.

These programs will generally be available over a 3 week period just prior to and during April/Easter School Holidays, June/July School Holidays and September School Holidays, as well as the end of November/early December (before School Holidays).

In summary our two Work Experience Programs are as follows:

Structured High School Work Experience Program (14-16 years) – This program has been designed to cater to 14-16 year olds who may not have the readiness levels which are required for our standard work experience program, or for those who may have additional support requirements.

Standard High School Work Experience Program (16-18 years) – If applicants demonstrate the necessary readiness levels during the interview process, opportunities may exist for them to be considered for placement within our standard volunteer program.  This program requires increased levels of independent work capacity and placement on this program will be at the discretion of Australia Zoo.

If you would like more information on these work experience programs, including available dates, email us at volunteers@australiazoo.com.au and we will send you an information pack and application form.

Robert Irwin at Australia Zoo Wildlife Hospital

Australia Zoo Wildlife Hospital

The Australia Zoo Wildlife Hospital is the largest and busiest of its kind in the world and has treated over 82,000 animals since it first opened its doors in 2004.

Volunteers are an important part of our AZWH team and work alongside our experienced keepers to assist them with their daily cleaning, maintenance and food preparation duties. Everything our volunteers do helps our hospital operate to the highest standard possible and ensures every animal admitted to the hospital receives the care they deserve.

Similar to our zoo’s volunteer program, volunteer tasks at the AZWH may include, enclosure cleans (sweeping, raking, cleaning up after animals), environmental enrichment, assisting with food preparation, hospital and enclosure maintenance, gardening and weeding, wildlife laundry, customer service and group tasks.

So if you’re 18 years of age or older, passionate, confident and hardworking, volunteering with us at the Australia Zoo wildlife Hospital may be for you!

For more information or if you would like to contribute to the Australia Zoo Wildlife Hospital, visit www.wildlifewarriors.org.au


  • Who can apply to be a volunteer?
  • How do I become a volunteer?
  • When can I volunteer?
  • How long can I volunteer for?
  • Where will I be volunteering?
  • What will I do as a volunteer?
  • Will joining the Volunteer Program lead to employment?
  • Does it cost anything to join the Volunteer Program?
  • Does Australia Zoo provide accommodation for volunteers?
  • Have any further questions?