Services & Facilities

Services & Facilities

We want to ensure that your experience with us is a complete experience!

Check out our extensive list of services and facilities to help plan your ideal Australia Zoo adventure.


Entrance to the Africa area.


  • Disability parking
  • Disability amenities
  • Wheelchair hire ($15) – limited numbers, bookings essential
  • Motorised scooter hire ($35) – limited numbers, bookings essential. Pensioner & disability discount available.
  • Wheelchair accessible elevator
  • Guide/Service dogs are permitted with prior arrangement. Telephone 5436 2000 to enquire.
  • Ramps, pathway and enclosures are designed to be accessible by most transport aids
  • Designated wheelchairs access in the Mount Franklin Crocoseum
  • Free admission for carers with government-issued companion cards who will be performing this role during their visit. Telephone 5436 2000 to enquire.
  • 20% off admission for the holder of a business carer’s discount card. Telephone 5436 2000 to enquire.
  • Safari Shuttle and buses are wheelchair accessible

Call 07 5436 2030 to book with one of our friendly team members.

Guest Services

The Irwin family, management and staff at Australia Zoo are committed to ensuring that your experience with us is exactly that – not just a day at the Zoo, but a complete experience! Check out our extensive list of additional services to help plan your ideal Australia Zoo adventure.

  • Group bookings discount & greeting
  • Pram hire ($15 single – $25 double)
  • Tag-along wagon hire ($15)
  • Wheelchair hire ($15)
  • Motorised scooter hire ($35)
  • Four gift shops featuring Crocodile Hunter and Australia Zoo merchandise, Australian-made souvenirs, Steve Lives Surf Wear, Terri’s Crocodile Collection, Bindi Believe range and Robert Irwin Photography prints
  • Locker Hire
  • Small Lockers $8.00 Per Day, $5.00 Per 4 hours
  • Medium Lockers $12.00 Per Day, $8.00 Per 4 hours
  • Large Lockers$15.00 Per Day, $10.00 Per 4 hours

Call 07 5436 2030 to book with one of our friendly team members.


  • Free car parking
  • EFTPOS and ATMs
  • Parents’ nursing rooms
  • Toddler seats in bathroom stalls for parents’ convenience
  • FREE rides, including a jumping pillow and teacup ride at Crikey! Kids Corner
  • FREE The Laughing Frog Water Park
  • A shaded playground
  • Drinking fountains
  • Chilled water refill stations


  • Photography Lab
  • A selection of Robert Irwin’s amazing wildlife photographs to view and purchase
  • Wildlife Photography Studio


  • 1500-seat, open-air Crikey Café
  • Dingo Diner
  • Three kiosks
  • The Laughing Frog Lolly Shop & ice-creamery
  • Beverage and ice-cream vendors throughout Zoo grounds
  • Drink and confectionary machines


  • Coach Pickup Service transferring passengers throughout the Sunshine Coast
  • FREE coach pickup from nearby train stations.
  • Steve’s Safari Shuttle for internal transport, hosted by friendly and knowledgeable guides


  • Information Desk offering information on Australia Zoo, the local area and other Queensland attractions
  • Complimentary map of Australia Zoo/information brochure on arrival
  • Directional and informational signage throughout Zoo

Australia Zoo App

Download the app to join the Australia Zoo team on a virtual tour, featuring key animal facts and exhibit information, as well as handy hints on how to book an encounter, which shows to catch, and where to enjoy lunch!


  • Comprehensive information about Australia Zoo’s exhibits and animals, as well as Zoo history.
  • A day planner and show times to ensure you catch all the amazing wildlife shows!
  • Handy hints on how to adopt an animal and book an encounter, where to enjoy lunch, and much more to help you enjoy your day!

iPhone App

Download on the App Store Button

Android App

Get it on Google Play

Have any questions?

Contact Us