Platinum Zoo Adventure - Terms & Conditions

• Big Cat Encounters are available to participants who are 15 years of age and above only. Dingo 6+, Lemur 4+ and Echidna 1+.
• A non refundable deposit of $400 per adult is required.
• Cancellation within 48 hours of the Walk shall result in forfeiture of the deposit.
• Cancellation other than in accordance with condition 3 shall result in forfeiture of 50% of the deposit.
• Big Cat Encounters are subject to the weather. You must be aware that the encounter may be cancelled if bad weather occurs before or during the Walk. The encounter will be rescheduled for later in the day or the next available date, at the handler’s discretion. All other encounters may be rescheduled or relocated.
• No personal items or food are permitted in the enclosures, for Big Cat Encounters this includes CAMERAS.
• Price includes an exclusive VIP Platinum Photography Package and lunch.
• Full mobility is required for most encounters. Big Cat encounters require guests be fit and healthy, have full motor skill capacity, be able to walk at a reasonable pace over rough terrain for 30 minutes and be able to squat/kneel down and stand up quickly & without assistances. If any participants arrive and cannot display this, this encounter will not go ahead.
• Guests with limps, wheelchairs or walking aids are not permitted on Big Cat encounters.
• Each guest must have full intellectual abilities.
• Each guest must be able to understand English or have a paying interpreter with them.
• Enclosed and flat suitable footwear must be worn during the encounter. Shoes that have been recently worn around grazing animals (eg. horse boots) are not allowed.
• Clothing should be neutral in colour and not be overly baggy or frilly.
• Pants should be knee length or longer. NO short shorts, skirts or dresses allowed. (Big Cat encounters only)
• No over powering scents/perfumes and no loud accessories (bells, bracelets/bangles etc.).
• All participants must follow all instructions given by the handlers at all times.
• Participants may be asked to cease any encounter at any time for whatever reason at the handler’s discretion.
• Please remember that Big Cats are predatory animals and are quite capable of exercising their natural instincts.
• Australia Zoo does not take any responsibility for any injuries that are received. First Aid will be called if required.
• Australia Zoo reserves the right to refuse any person to participate in any of the encounters for safety or other reasons.
• Patrons must be at the front entrance by 8:00am.